Refund policy

    We take great pride in all of our products and prints, and we want to please our customers. If for any reason you are not happy with your purchase, please contact us atĀ collectionstore@mysticseaport.org.Ā 

    Items must be returned within 30 days of purchase. Please enclose a note stating reason for return along with original receipt and in original packaging. Return shipping charges are the responsibility of the customer. Prints and posters are subject to a 15% restocking fee.Ā **Custom Rosenfeld prints or embossed items are not returnable.**

    If an item is damaged during shipment please save all packing materials and contact us immediately at 800-248-1066 ext4.Ā 

    Please send returned merchandise and receipt to:

    Mystic Seaport
    Attn: Web Store Return
    75 Greenmanville Ave
    Mystic, CT 06355Ā